{"id":93299,"date":"2015-07-31T09:58:00","date_gmt":"2015-07-31T13:58:00","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=93299"},"modified":"2015-07-31T10:52:36","modified_gmt":"2015-07-31T14:52:36","slug":"buworks-central-portal-may-be-unavailable-or-degraded","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/07\/31\/buworks-central-portal-may-be-unavailable-or-degraded\/","title":{"rendered":"Resolved: BUworks Central Portal may be unavailable or degraded"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:45am on 07\/31\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 10:45am on 07\/31\/2015<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks Central Portal was unavailable or degraded.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a stopped service.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><strong>Incident Discovery Time:<\/strong> 09:45am on 07\/31\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks Central Portal may be unavailable or degraded.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:50am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93299"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=93299"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93299\/revisions"}],"predecessor-version":[{"id":93302,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/93299\/revisions\/93302"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=93299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=93299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=93299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}