{"id":92927,"date":"2015-06-21T08:47:40","date_gmt":"2015-06-21T12:47:40","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=92927"},"modified":"2015-06-21T15:00:32","modified_gmt":"2015-06-21T19:00:32","slug":"mainframe-needs-to-be-rebooted","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/06\/21\/mainframe-needs-to-be-rebooted\/","title":{"rendered":"Resolved : Mainframe needs to be rebooted"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:15am on 06\/21\/2015<br \/>\n <strong>Time of Resolution:<\/strong> 10:10am on 06\/21\/2015 <\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications<\/strong> <\/p>\n<h4>Description of Impact<\/h4>\n<p> Mainframe needs to be rebooted. <\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p> IS&#038;T teams have resolved the incident. All applications and services have been restored. <\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of the incident was determined to be a failed software restart.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:15am on 06\/21\/2015 <\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications <\/p>\n<h4>Description of Impact<\/h4>\n<p> Mainframe needs to be rebooted. <\/p>\n<h4>Current Status<\/h4>\n<p> The mainframe has been rebooted and all applications and services should be available now or shortly. <\/p>\n<p><strong>Next Update:<\/strong> 10:30am <\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:15am on 06\/21\/2015 <\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications <\/p>\n<h4>Description of Impact<\/h4>\n<p> Mainframe needs to be rebooted. <\/p>\n<h4>Current Status<\/h4>\n<p> The mainframe has been rebooted and service should be restored shortly. <\/p>\n<p><strong>Next Update:<\/strong> 10:00am <\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 08:15am on 06\/21\/2015 <\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications <\/p>\n<h4>Description of Impact<\/h4>\n<p> The mainframe will need to be rebooted at 8:45am this morning and services utilizing it will be unavailable until approximately 9:30am. <\/p>\n<h4>Current Status<\/h4>\n<p> IS&#038;T teams are on route to perform immediate maintenance. <\/p>\n<p><strong>Next Update:<\/strong> 09:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mainframe needs to be rebooted&#8230;.<\/p>\n","protected":false},"author":1376,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/92927"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1376"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=92927"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/92927\/revisions"}],"predecessor-version":[{"id":92934,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/92927\/revisions\/92934"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=92927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=92927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=92927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}