{"id":91620,"date":"2015-04-02T11:20:14","date_gmt":"2015-04-02T15:20:14","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=91620"},"modified":"2015-04-02T12:27:56","modified_gmt":"2015-04-02T16:27:56","slug":"echo360-is-currently-unavailable-3","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/04\/02\/echo360-is-currently-unavailable-3\/","title":{"rendered":"Resolved:  Echo360 was  unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:06am on 04\/02\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 11:45am on 04\/02\/2015<br \/>\n<strong>Services Impacted:<\/strong> Echo360 &#8211; Classroom Recording Service<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Echo360 was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:06am on 04\/02\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> Echo360 &#8211; Classroom Recording Service<\/p>\n<h4>Description of Impact<\/h4>\n<p>Echo360 is currently Unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 12:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 11:06am on 04\/02\/2015 Time of Resolution: 11:45am on 04\/02\/2015 Services Impacted: Echo360 &#8211; Classroom Recording Service Description of Impact Echo360 was unavailable. Incident Description and Resolution IS&#038;T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 11:06am on 04\/02\/2015&#8230;<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795],"tags":[17017],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/91620"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=91620"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/91620\/revisions"}],"predecessor-version":[{"id":91624,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/91620\/revisions\/91624"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=91620"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=91620"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=91620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}