{"id":89850,"date":"2015-02-17T11:35:23","date_gmt":"2015-02-17T16:35:23","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=89850"},"modified":"2015-02-18T10:49:43","modified_gmt":"2015-02-18T15:49:43","slug":"mainframe-issues-causing-a-number-of-services-to-be-offline","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/02\/17\/mainframe-issues-causing-a-number-of-services-to-be-offline\/","title":{"rendered":"Resolved: Mainframe issues causing a number of services to be offline"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:13am on 02\/17\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 01:41pm on 02\/17\/2015<br \/>\n<strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications, OnBase, The Links<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>UIS is was offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:13am on 02\/17\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications, OnBase, The Links<\/p>\n<h4>Description of Impact<\/h4>\n<p>UIS is currently offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links.<\/p>\n<h4>Current Status<\/h4>\n<p>A shut down and restart of production is about to occur. The ETA for services to get back online is in approximately 90 minutes (1:45 pm).<\/p>\n<p><strong>Next Update:<\/strong> 01:45pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:13am on 02\/17\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> GALAXY, Mainframe Applications, OnBase, The Links<\/p>\n<h4>Description of Impact<\/h4>\n<p>UIS is currently offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 12:13pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UIS is was offline affecting a number of services including Galaxy, Mainframe applications, OnBase and The Links. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89850"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=89850"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89850\/revisions"}],"predecessor-version":[{"id":89864,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89850\/revisions\/89864"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=89850"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=89850"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=89850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}