{"id":89414,"date":"2015-01-29T12:41:25","date_gmt":"2015-01-29T17:41:25","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=89414"},"modified":"2015-01-29T12:53:59","modified_gmt":"2015-01-29T17:53:59","slug":"shibboleth-authenticated-services-may-be-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/01\/29\/shibboleth-authenticated-services-may-be-unavailable\/","title":{"rendered":"Resolved: Shibboleth-authenticated services may be unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:20pm on 01\/29\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 12:52pm on 01\/29\/2015<br \/>\n<strong>Services Impacted:<\/strong> Shibboleth<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Shibboleth-authenticated services, such as Blackboard, BUworks, ServiceNow, and others were unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a server that needed to be restarted.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:20pm on 01\/29\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> Shibboleth<\/p>\n<h4>Description of Impact<\/h4>\n<p>Shibboleth-authenticated services, such as Blackboard, BUworks, ServiceNow, and others may be unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>As additional affected services are identified, they will be posted on TechWeb.<\/p>\n<p><strong>Next Update:<\/strong> 01:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89414"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=89414"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89414\/revisions"}],"predecessor-version":[{"id":89416,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/89414\/revisions\/89416"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=89414"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=89414"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=89414"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}