{"id":88958,"date":"2015-01-08T11:12:44","date_gmt":"2015-01-08T16:12:44","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=88958"},"modified":"2015-01-08T11:33:20","modified_gmt":"2015-01-08T16:33:20","slug":"myfiles-unavailble","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2015\/01\/08\/myfiles-unavailble\/","title":{"rendered":"Resolved: MyFiles unavailble"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:10am on 01\/08\/2015<br \/>\n<strong>Time of Resolution:<\/strong> 11:25am on 01\/08\/2015<br \/>\n<strong>Services Impacted:<\/strong> MyFiles<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>MyFiles access was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>MyFiles are now available.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:10am on 01\/08\/2015<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>MyFiles access is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 12:10pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MyFiles access has been restored. &#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88958"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=88958"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88958\/revisions"}],"predecessor-version":[{"id":88963,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88958\/revisions\/88963"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=88958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=88958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=88958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}