{"id":88597,"date":"2014-12-28T15:34:24","date_gmt":"2014-12-28T20:34:24","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=88597"},"modified":"2015-01-02T14:30:01","modified_gmt":"2015-01-02T19:30:01","slug":"blackboard-learn-content-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/12\/28\/blackboard-learn-content-is-currently-unavailable\/","title":{"rendered":"Resolved:  Online course content may not be visible in Blackboard"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:00pm on 12\/28\/2014<br \/>\n<strong>Time of Resolution:<\/strong> 09:00pm on 12\/28\/2014<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident with the vendor.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p>Update:<br \/>\n<strong>Incident Discovery Time:<\/strong> 03:00pm on 12\/28\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn content is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams and the vendor are actively working on this issue.<\/p>\n<p><strong>Next Update:<\/strong> 08:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p>__________<br \/>\n<strong>Incident Discovery Time:<\/strong> 03:00pm on 12\/28\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn content is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor continues to work toward resolving this issue.<\/p>\n<p><strong>Next Update:<\/strong> 06:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p>___________<\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:00pm on 12\/28\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn content is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating with the vendor.<\/p>\n<p><strong>Next Update:<\/strong> 04:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients using Blackboard Learn will be unable to view content&#8230;.<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88597"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=88597"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88597\/revisions"}],"predecessor-version":[{"id":88604,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88597\/revisions\/88604"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=88597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=88597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=88597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}