{"id":88177,"date":"2014-12-19T08:22:01","date_gmt":"2014-12-19T13:22:01","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=88177"},"modified":"2014-12-19T11:29:12","modified_gmt":"2014-12-19T16:29:12","slug":"buworks-may-be-unavailable-due-to-issues-with-the-duo-authentication-application-used-to-access-buworks","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/12\/19\/buworks-may-be-unavailable-due-to-issues-with-the-duo-authentication-application-used-to-access-buworks\/","title":{"rendered":"Resolved: BUworks may be unavailable due to issues with the Duo authentication application used to access BUworks."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:00am on 12\/19\/2014<br \/>\n<strong>Time of Resolution:<\/strong> 08:54am on 12\/19\/2014<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks was unavailable due to issues with the Duo authentication application used to access BUworks. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident is under investigation.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:00am on 12\/19\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>BUworks may be unavailable due to issues with the Duo authentication application used to access BUworks.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BUworks was unavailable due to issues with the Duo authentication application used to access BUworks. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17003,795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88177"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=88177"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88177\/revisions"}],"predecessor-version":[{"id":88180,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/88177\/revisions\/88180"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=88177"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=88177"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=88177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}