{"id":82835,"date":"2014-07-07T10:00:53","date_gmt":"2014-07-07T14:00:53","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=82835"},"modified":"2014-10-01T06:01:24","modified_gmt":"2014-10-01T10:01:24","slug":"blackboard-maintenance-window-extended-until-around-400-pm-today","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/07\/07\/blackboard-maintenance-window-extended-until-around-400-pm-today\/","title":{"rendered":"Resolved &#8211; Blackboard Learn maintenance window extended past the 4:00 pm ETA."},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 07\/07\/2014<br \/>\n<strong>Time of Resolution:<\/strong> 06:17pm on 07\/07\/2014<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window today. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 07\/07\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window until approximately 4:00 pm today.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor has completed the upgrades of Blackboard Learn. IS&amp;T teams continue working to reestablish a connection between our two systems.<\/p>\n<p><strong>Next Update:<\/strong> 7:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 07\/07\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window until approximately 4:00 pm today.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor has completed the upgrades of Blackboard Learn. IS&amp;T teams continue working to reestablish a connection between our two systems.<\/p>\n<p><strong>Next Update:<\/strong> 6:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 07\/07\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window until approximately 4:00 pm today.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor has completed the upgrades of Blackboard Learn. IS&amp;T teams are now working to reestablish a connection between our two systems.<\/p>\n<p><strong>Next Update:<\/strong> 5:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we will need to extend the maintenance window until approximately 4:00 pm today.<\/p>\n<p>Please accept our apologies for any inconvenience caused.<\/p>\n<h4>Current Status<\/h4>\n<p>The vendor is working on the issue and will update IS&amp;T as soon as it has been resolved.<\/p>\n<p><strong>Next Update:<\/strong> 4:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to an unforeseeable issue encountered during the upgrade of Blackboard Learn, we needed to extend the maintenance window today. Full service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82835"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=82835"}],"version-history":[{"count":12,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82835\/revisions"}],"predecessor-version":[{"id":85432,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82835\/revisions\/85432"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=82835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=82835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=82835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}