{"id":82813,"date":"2014-07-02T16:11:28","date_gmt":"2014-07-02T20:11:28","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=82813"},"modified":"2014-07-03T07:04:05","modified_gmt":"2014-07-03T11:04:05","slug":"some-weblogin-authenticated-services-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/07\/02\/some-weblogin-authenticated-services-are-currently-unavailable\/","title":{"rendered":"Resolved: Some WebLogin-authenticated services are currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:50pm on 07\/02\/2014<br \/>\n<strong>Time of Resolution:<\/strong> 04:28pm on 07\/02\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn, ServiceNow, WebLogin-authenticated services<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some WebLogin-authenticated services were unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident by moving or restarting affected services.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be a brief power outage at an IS&#038;T data center.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 03:50pm on 07\/02\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn, ServiceNow, WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some WebLogin-authenticated services are currently unavailable. If you are already authenticated, you can continue to access those services.<\/p>\n<h4>Current Status<\/h4>\n<p>The cause of the incident appears to be a power fluctuation at an IS&#038;T data center.<\/p>\n<h4>Additional Information<\/h4>\n<p>Affected services include Blackboard Learn and ServiceNow.<\/p>\n<p><strong>Next Update:<\/strong> 05:09pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are already authenticated, you can continue to access those services&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82813"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=82813"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82813\/revisions"}],"predecessor-version":[{"id":82820,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82813\/revisions\/82820"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=82813"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=82813"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=82813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}