{"id":82663,"date":"2014-06-27T17:26:08","date_gmt":"2014-06-27T21:26:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=82663"},"modified":"2014-10-01T06:01:24","modified_gmt":"2014-10-01T10:01:24","slug":"the-link-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/06\/27\/the-link-is-currently-unavailable\/","title":{"rendered":"RESOLVED: The Link was unavailable"},"content":{"rendered":"<p>Incident Discovery Time: 05:15pm on 06\/27\/2014<br \/>\nTime of Resolution: 06:37pm on 06\/27\/2014<\/p>\n<p>Services Impacted: The Links<\/p>\n<p>Description of Impact<br \/>\nClients were unable to access The Link and received a &#8220;Service Temporarily Unavailable&#8221; error.<\/p>\n<p>Incident Description and Resolution<br \/>\nIS&amp;T teams have resolved the incident.<\/p>\n<p>Additional Information<br \/>\nThe cause of this incident was determined to be on one of the Web front ends for the Links. The front end was restarted and service was restored.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RESOLVED: Clients were unable to access The Link and receive a &#8220;Service Temporarily Unavailable&#8221; error&#8230;.<\/p>\n","protected":false},"author":4606,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82663"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/4606"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=82663"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82663\/revisions"}],"predecessor-version":[{"id":85430,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82663\/revisions\/85430"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=82663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=82663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=82663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}