{"id":82102,"date":"2014-06-23T12:15:49","date_gmt":"2014-06-23T16:15:49","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=82102"},"modified":"2014-10-01T06:01:11","modified_gmt":"2014-10-01T10:01:11","slug":"microsoft-lync-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/06\/23\/microsoft-lync-is-unavailable\/","title":{"rendered":"Microsoft Lync services restored"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:45am on 06\/23\/2014<br \/>\n <strong>Time of Resolution:<\/strong> 04:05pm on 06\/23\/2014 <\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong> <\/p>\n<h4>Description of Impact<\/h4>\n<p> Microsoft Lync unavailable. <\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p> Microsoft teams have resolved the incident. <\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be an outage with Lync Online Services.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:45am on 06\/23\/2014 <\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description <\/p>\n<h4>Description of Impact<\/h4>\n<p> Microsoft Lync unavailable. <\/p>\n<h4>Current Status<\/h4>\n<p> Microsoft Engineers continue to work on the Lync Online Services infrastructure and hope to restore service shortly. <\/p>\n<p><strong>Next Update:<\/strong> 03:45pm <\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:45am on 06\/23\/2014 <\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description <\/p>\n<h4>Description of Impact<\/h4>\n<p> Microsoft Lync unavailable <\/p>\n<h4>Current Status<\/h4>\n<p> Microsoft Engineers are working on the Lync Online Services infrastructure and hope to restore service shortly. <\/p>\n<p><strong>Next Update:<\/strong> 02:20pm <\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 11:45am on 06\/23\/2014 <\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description <\/p>\n<h4>Description of Impact<\/h4>\n<p> Microsoft Lync is unavailable. <\/p>\n<h4>Current Status<\/h4>\n<p> IS&amp;T teams have identified this issue to be an outage with Microsoft cloud services and updates will be coming shortly. <\/p>\n<p><strong>Next Update:<\/strong> 12:45pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Lync is now back online&#8230;.<\/p>\n","protected":false},"author":1376,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[795,1867,1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82102"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1376"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=82102"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82102\/revisions"}],"predecessor-version":[{"id":85385,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/82102\/revisions\/85385"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=82102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=82102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=82102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}