{"id":80122,"date":"2014-05-15T16:44:50","date_gmt":"2014-05-15T20:44:50","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=80122"},"modified":"2014-05-27T08:49:09","modified_gmt":"2014-05-27T12:49:09","slug":"resolved-blackboard-learn-pages-not-loading-or-only-partially-loading","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2014\/05\/15\/resolved-blackboard-learn-pages-not-loading-or-only-partially-loading\/","title":{"rendered":"Resolved: Blackboard Learn &#8211; Pages not loading or only partially loading"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:40pm on 05\/15\/2014<br \/>\n<strong>Time of Resolution:<\/strong> 10:45pm on 05\/15\/2014<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn was intermittently not loading or only partially loading pages.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The cause of this incident was determined to be two app nodes that were unavailable.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!-- more --><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:40pm on 05\/15\/2014<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn is intermittently not loading or only partially loading pages.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 09:40pm on 05\/15\/2014 Time of Resolution: 10:45pm on 05\/15\/2014 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn was intermittently not loading or only partially loading pages. Incident Description and Resolution IS&amp;T teams have resolved the incident. Additional Information The cause of this incident was determined to be two app nodes that&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/80122"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=80122"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/80122\/revisions"}],"predecessor-version":[{"id":80721,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/80122\/revisions\/80721"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=80122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=80122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=80122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}