{"id":73446,"date":"2013-12-11T16:22:57","date_gmt":"2013-12-11T21:22:57","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=73446"},"modified":"2014-10-01T06:01:22","modified_gmt":"2014-10-01T10:01:22","slug":"some-bu-websites-and-applications-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/12\/11\/some-bu-websites-and-applications-are-currently-unavailable\/","title":{"rendered":"Resolved: BU Websites and some web applications are currently unavailable"},"content":{"rendered":"

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013
\n Time of Resolution:<\/strong> 01:50pm on 12\/12\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description<\/strong> <\/p>\n

Description of Impact<\/h4>\n

Some websites and web applications were unavailable. Full services have been restored. <\/p>\n

Incident Description and Resolution<\/h4>\n

IS&T teams have resolved the incident. <\/p>\n

If you continue to have issues, please contact the IT Help Center<\/a>.<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, some web applications like Tuition Remission as well as Graduate Admissions Systems are also experiencing issues.<\/p>\n

Current Status<\/h4>\n

IS&T Teams continue to work on resolving the issues.<\/p>\n

Next Update:<\/strong> 02:00pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, some web applications like Tuition Remission as well as Graduate Admissions Systems are also experiencing issues.<\/p>\n

Current Status<\/h4>\n

IS&T Teams continue to work on resolving the issues.<\/p>\n

Next Update:<\/strong> 01:00pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Non-WordPress sites are viewable but can not be updated currently. Applicant Link, some Wiki sites, as well as Graduate Admissions Systems are also experiencing issues. <\/p>\n

Current Status<\/h4>\n

IS&T Teams continue to work on resolving the issues. <\/p>\n

Next Update:<\/strong> 12:00pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications are currently unavailable.<\/p>\n

Current Status<\/h4>\n

Non WordPress sites are viewable but can not be changed currently. Faculty can not view their course lists and Applicant Link is also experiencing access issues.<\/p>\n

Next Update:<\/strong> 11:00am <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications are currently unavailable. <\/p>\n

Current Status<\/h4>\n

Non WordPress sites are viewable but can not be changed currently. Faculty can not view their course lists. <\/p>\n

Next Update:<\/strong> 10:00am <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013<\/p>\n

Services Impacted:<\/strong> Other – see description<\/p>\n

Description of Impact<\/h4>\n

Some BU websites, Web login and applications were unavailable. Most services have been restored.<\/p>\n

Current Status<\/h4>\n

Service has been restored. Non-WordPress websites are presenting pages, but the ability to make updates is still unavailable. IS&T teams will continue to work on resolving the remaining issue.<\/p>\n

Next Update:<\/strong> December 12th – 10:00am<\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Most BU websites and applications have been restored. Some remain unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to work to resolve the issue. <\/p>\n

Next Update:<\/strong> 1:30am <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications remain unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to work to resolve the issue. <\/p>\n

Next Update:<\/strong> 12:30am <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications remain unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to work to resolve the issue. <\/p>\n

Next Update:<\/strong> 11:30pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications remain unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to investigate. <\/p>\n

Next Update:<\/strong> 10:30pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications remain unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to investigate. <\/p>\n

Next Update:<\/strong> 09:30pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites and applications are currently unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T continues to investigate. <\/p>\n

Next Update:<\/strong> 08:20pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites, Web login and applications are currently unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T is continuing to investigate. <\/p>\n

Next Update:<\/strong> 07:20pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Some BU websites, Web login and applications are currently unavailable. <\/p>\n

Current Status<\/h4>\n

IS&T is continuing to investigate. <\/p>\n

Next Update:<\/strong> 06:20pm <\/p>\n

Previous Update<\/h4>\n

Incident Discovery Time:<\/strong> 04:16pm on 12\/11\/2013 <\/p>\n

Services Impacted:<\/strong> Other – see description <\/p>\n

Description of Impact<\/h4>\n

Servers supporting AFS are currently experiencing issues. <\/p>\n

Current Status<\/h4>\n

IS&T teams have not yet identified the cause of the incident, but are investigating. <\/p>\n

Next Update:<\/strong> 05:20pm<\/p>\n","protected":false},"excerpt":{"rendered":"

Some websites and web applications were unavailable. Full services have been restored….<\/p>\n","protected":false},"author":1376,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/73446"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1376"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=73446"}],"version-history":[{"count":32,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/73446\/revisions"}],"predecessor-version":[{"id":85426,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/73446\/revisions\/85426"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=73446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=73446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=73446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}