{"id":71174,"date":"2013-10-06T17:24:08","date_gmt":"2013-10-06T21:24:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=71174"},"modified":"2014-10-01T06:01:20","modified_gmt":"2014-10-01T10:01:20","slug":"service-impacting-incident-some-printing-services-are-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/10\/06\/service-impacting-incident-some-printing-services-are-down\/","title":{"rendered":"Resolved &#8211; Service Impacting Incident: Some printing services are down"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 04:18pm on 10\/06\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 05:32pm on 10\/06\/2013<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some print servers were having issues, affecting the ability to print in some departmental areas. IS&amp;T teams have resolved the issue.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 04:18pm on 10\/06\/2013<br \/>\n<strong>Services Impacted:<\/strong> Other &#8211; see description<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some print servers are having issues, affecting the ability to print in some departmental areas. IS&amp;T teams are working to resolve the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some print servers were having issues, affecting the ability to print in some departmental areas. IS&amp;T teams have resolved the issue&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/71174"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=71174"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/71174\/revisions"}],"predecessor-version":[{"id":85418,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/71174\/revisions\/85418"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=71174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=71174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=71174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}