{"id":70849,"date":"2013-09-24T10:37:04","date_gmt":"2013-09-24T14:37:04","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=70849"},"modified":"2013-09-24T16:33:32","modified_gmt":"2013-09-24T20:33:32","slug":"blackboard-learn-is-unavailable-2","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/09\/24\/blackboard-learn-is-unavailable-2\/","title":{"rendered":"Resolved: Blackboard Learn is unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:35am on 09\/24\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 11:05am on 09\/24\/2013<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident with assistance from the vendor.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 10:35am on 09\/24\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:35am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Blackboard Learn is currently unavailable.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70849"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=70849"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70849\/revisions"}],"predecessor-version":[{"id":70868,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70849\/revisions\/70868"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=70849"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=70849"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=70849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}