{"id":70838,"date":"2013-09-23T17:10:07","date_gmt":"2013-09-23T21:10:07","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=70838"},"modified":"2013-09-24T00:03:47","modified_gmt":"2013-09-24T04:03:47","slug":"blackboard-learn-loading-pages-slowly","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/09\/23\/blackboard-learn-loading-pages-slowly\/","title":{"rendered":"Resolved: Blackboard Learn &#8211; loading pages slowly"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 05:04pm on 09\/23\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 05:24pm on 09\/23\/2013<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn was loading pages slowly.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The service was restarted.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 05:04pm on 09\/23\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn is loading pages slowly.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the cause of the incident and are working toward a resolution.<\/p>\n<h4>Additional Information<\/h4>\n<p>Also affected: onlinecampus.bu.edu and cader.bu.edu<\/p>\n<p><strong>Next Update:<\/strong> upon incident resolution <\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70838"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=70838"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70838\/revisions"}],"predecessor-version":[{"id":70848,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70838\/revisions\/70848"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=70838"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=70838"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=70838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}