{"id":70671,"date":"2013-09-13T08:57:16","date_gmt":"2013-09-13T12:57:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=70671"},"modified":"2013-09-20T09:00:06","modified_gmt":"2013-09-20T13:00:06","slug":"ccmis-group-status-and-reporting-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/09\/13\/ccmis-group-status-and-reporting-are-currently-unavailable\/","title":{"rendered":"Resolved: CCMIS Group Status and Reporting are currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:00am on 09\/13\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 08:00am on 09\/18\/2013<\/p>\n<h4>Description of Impact<\/h4>\n<p>CCMIS Group Status and Reporting were unavailable. ACD phone functionality was not impacted.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident with vendor assistance.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:00am on 09\/13\/2013<\/p>\n<h4>Description of Impact<\/h4>\n<p>CCMIS Group Status and Reporting are currently unavailable. ACD phone functionality is not impacted.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams are working on the issue with the vendor.<\/p>\n<p><strong>Next Update:<\/strong> upon incident resolution<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CCMIS Group Status and Reporting are currently unavailable. ACD phone functionality is not impacted.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70671"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=70671"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70671\/revisions"}],"predecessor-version":[{"id":70770,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/70671\/revisions\/70770"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=70671"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=70671"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=70671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}