{"id":68352,"date":"2013-06-28T12:07:13","date_gmt":"2013-06-28T16:07:13","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=68352"},"modified":"2013-06-28T15:25:46","modified_gmt":"2013-06-28T19:25:46","slug":"onbase-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/06\/28\/onbase-unavailable\/","title":{"rendered":"Resolved: OnBase unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:59am on 06\/28\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 12:14pm on 06\/28\/2013<br \/>\n<strong>Services Impacted:<\/strong> OnBase<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>OnBase was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>A daily batch process caused a database issue that has been resolved.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:59am on 06\/28\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> OnBase<\/p>\n<h4>Description of Impact<\/h4>\n<p>OnBase is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 01:03pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 11:59am on 06\/28\/2013 Time of Resolution: 12:14pm on 06\/28\/2013 Services Impacted: OnBase Description of Impact OnBase was unavailable. Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information A daily batch process caused a database issue that has been resolved. If you continue to have issues, please contact the IT&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68352"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=68352"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68352\/revisions"}],"predecessor-version":[{"id":68356,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68352\/revisions\/68356"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=68352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=68352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=68352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}