{"id":68139,"date":"2013-06-25T11:20:45","date_gmt":"2013-06-25T15:20:45","guid":{"rendered":"https:\/\/www.bu.edu\/tech\/?p=68139"},"modified":"2013-06-27T11:28:30","modified_gmt":"2013-06-27T15:28:30","slug":"web-login-authenticated-services-are-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/06\/25\/web-login-authenticated-services-are-unavailable\/","title":{"rendered":"Resolved: Web-login authenticated services are unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:00pm on 06\/25\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 12:12pm on 06\/25\/2013<br \/>\n<strong>Services Impacted:<\/strong> WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Weblogin authenticated services were unavailable. These include but are not limited to Blackboard, BUworks (SAP), WordPress, BU Google Mail, MyPrint, ServiceNow, and The Links.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The affected server has been taken out of service.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified the cause of the incident and are working toward a resolution.<\/p>\n<h4>Additional Information<\/h4>\n<p>If clients are already authenticated to a service, they will remain logged in.<\/p>\n<p><strong>Next Update:<\/strong> 1:00pm<\/p>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:00am on 06\/25\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>Weblogin authenticated services are currently unavailable. These include but are not limited to Blackboard, BUworks (SAP), WordPress, BU Google Mail, MyPrint, ServiceNow, and The Links.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>If clients are already authenticated to a service, they will remain logged in.<\/p>\n<p><strong>Next Update:<\/strong> 12:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 11:00pm on 06\/25\/2013 Time of Resolution: 12:12pm on 06\/25\/2013 Services Impacted: WebLogin-authenticated services Description of Impact Weblogin authenticated services were unavailable. These include but are not limited to Blackboard, BUworks (SAP), WordPress, BU Google Mail, MyPrint, ServiceNow, and The Links. Incident Description and Resolution IS&amp;T teams have resolved the incident. Additional Information&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68139"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=68139"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68139\/revisions"}],"predecessor-version":[{"id":68302,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/68139\/revisions\/68302"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=68139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=68139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=68139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}