{"id":67642,"date":"2013-06-05T07:56:01","date_gmt":"2013-06-05T11:56:01","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=67642"},"modified":"2014-10-01T06:01:19","modified_gmt":"2014-10-01T10:01:19","slug":"service-impacting-incident-errors-using-xmail-bu-edu-for-some","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/06\/05\/service-impacting-incident-errors-using-xmail-bu-edu-for-some\/","title":{"rendered":"Resolved &#8211; Service Impacting Incident: Errors using xmail.bu.edu for some"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:27am on 06\/05\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 08:02am on 06\/05\/2013<br \/>\n<strong>Services Impacted:<\/strong> E-mail &#8211; Exchange<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Errors were reported by some attempting to compose email or create calendar events from xmail.bu.edu.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<br \/>\n<!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 07:27am on 06\/05\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> E-mail &#8211; Exchange<\/p>\n<h4>Description of Impact<\/h4>\n<p>Errors are reported by some attempting to compose email or create calendar events from xmail.bu.edu.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified the cause of the incident and are currently working to resolve the issue.<\/p>\n<p><strong>Next Update:<\/strong> 08:27am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Errors were reported by some attempting to compose email or create calendar events from xmail.bu.edu. The issues have been resolved&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17006,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/67642"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=67642"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/67642\/revisions"}],"predecessor-version":[{"id":85412,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/67642\/revisions\/85412"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=67642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=67642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=67642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}