{"id":66291,"date":"2013-05-07T16:24:54","date_gmt":"2013-05-07T20:24:54","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=66291"},"modified":"2013-05-14T16:25:26","modified_gmt":"2013-05-14T20:25:26","slug":"blackboard-is-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/05\/07\/blackboard-is-unavailable\/","title":{"rendered":"Resolved: Blackboard is unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 11:10am on 05\/07\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 12:19pm on 05\/07\/2013<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Diagnostic data was captured and provided to the vendor.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:10am on 05\/07\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T is working with Blackboard support to restore service.<\/p>\n<p><strong>Next Update:<\/strong> 01:10pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 11:10am on 05\/07\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 12:11pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 11:10am on 05\/07\/2013 Time of Resolution: 12:19pm on 05\/07\/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard was unavailable. Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information Diagnostic data was captured and provided to the vendor. If you continue to have issues, please contact the IT Help Center&#8230;.<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66291"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=66291"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66291\/revisions"}],"predecessor-version":[{"id":66292,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66291\/revisions\/66292"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=66291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=66291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=66291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}