{"id":66274,"date":"2013-04-23T16:15:58","date_gmt":"2013-04-23T20:15:58","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=66274"},"modified":"2013-05-14T16:16:30","modified_gmt":"2013-05-14T20:16:30","slug":"service-impacting-incident-ftp-server-timing-out","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/04\/23\/service-impacting-incident-ftp-server-timing-out\/","title":{"rendered":"Resolved &#8211; Service Impacting Incident: FTP server timing out"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:17pm on 04\/23\/2013<br \/>\n<strong>Incident Resolution Time:<\/strong> 02:41pm on 04\/23\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>FTP server connections were timing out, causing an inability to download and upload files to some servers. Some people did report experiencing slowness with BUWorks. These issues have been resolved.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have resolved the issue.<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Updates<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 01:17pm on 04\/23\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>FTP server timing out causing an inability to download and upload files to some servers. Some people may also experience slowness with BUWorks.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> This post will be updated when the issue has been resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 01:17pm on 04\/23\/2013 Incident Resolution Time: 02:41pm on 04\/23\/2013 Services Impacted: Other &#8211; see description Description of Impact FTP server connections were timing out, causing an inability to download and upload files to some servers. Some people did report experiencing slowness with BUWorks. These issues have been resolved. Current Status IS&#038;T teams&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66274"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=66274"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66274\/revisions"}],"predecessor-version":[{"id":66275,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66274\/revisions\/66275"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=66274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=66274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=66274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}