{"id":66248,"date":"2013-03-27T15:56:02","date_gmt":"2013-03-27T19:56:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=66248"},"modified":"2013-05-14T15:56:38","modified_gmt":"2013-05-14T19:56:38","slug":"service-impacting-incident-wireless-down-on-charles-river-campus-across-multiple-locations","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/03\/27\/service-impacting-incident-wireless-down-on-charles-river-campus-across-multiple-locations\/","title":{"rendered":"Resolved &#8211; Service Impacting Incident: Wireless down on Charles River campus across multiple locations"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:22pm on 03\/27\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 10:39pm on 03\/27\/2013<br \/>\n<strong>Services Impacted:<\/strong> Wireless Network<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access was unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers. Full service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 06:22pm on 03\/27\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams believe that they have identified the cause of the incident and are testing the fix.<\/p>\n<p><strong>Next Update:<\/strong> 11:22pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 06:22pm on 03\/27\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:22pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 06:22pm on 03\/27\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 09:22pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 09:22pm on 03\/27\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 08:22pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 06:22pm on 03\/27\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Wireless Network<\/p>\n<h4>Description of Impact<\/h4>\n<p>Wireless access unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 07:22pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 06:22pm on 03\/27\/2013 Time of Resolution: 10:39pm on 03\/27\/2013 Services Impacted: Wireless Network Description of Impact Wireless access was unavailable for several locations on the Charles River Campus, including Mugar Library and Warren Towers. Full service has been restored. Incident Description and Resolution IS&#038;T teams have resolved the incident. If you continue&#8230;<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66248"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=66248"}],"version-history":[{"count":1,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66248\/revisions"}],"predecessor-version":[{"id":66249,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66248\/revisions\/66249"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=66248"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=66248"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=66248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}