{"id":66232,"date":"2013-03-18T15:43:33","date_gmt":"2013-03-18T19:43:33","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=66232"},"modified":"2013-05-14T15:46:39","modified_gmt":"2013-05-14T19:46:39","slug":"blackboard-learn-some-course-sites-not-loading","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/03\/18\/blackboard-learn-some-course-sites-not-loading\/","title":{"rendered":"Resolved: Service Impacting Incident &#8211; Blackboard Learn &#8211; some course sites not loading"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 06:25pm on 03\/18\/2013<br \/>\n <strong>Time of Resolution:<\/strong> 07:17pm on 03\/18\/2013 <\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/strong> <\/p>\n<h4>Description of Impact<\/h4>\n<p> Some course sites were not loading or were taking a long time to load. <\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p> IS&#038;T teams have resolved the incident. <\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 06:20pm on 03\/18\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some course sites are not loading or are taking a long time to load.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 07:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 06:25pm on 03\/18\/2013 Time of Resolution: 07:17pm on 03\/18\/2013 Services Impacted: Blackboard Learn Description of Impact Some course sites were not loading or were taking a long time to load. Incident Description and Resolution IS&#038;T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center&#8230;.<\/p>\n","protected":false},"author":1303,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66232"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1303"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=66232"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66232\/revisions"}],"predecessor-version":[{"id":66237,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/66232\/revisions\/66237"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=66232"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=66232"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=66232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}