{"id":62441,"date":"2013-02-05T21:50:26","date_gmt":"2013-02-06T02:50:26","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=62441"},"modified":"2013-02-05T23:30:43","modified_gmt":"2013-02-06T04:30:43","slug":"blackboard-learn-pages-not-fully-loading","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2013\/02\/05\/blackboard-learn-pages-not-fully-loading\/","title":{"rendered":"Resolved: Blackboard Learn &#8211; pages not fully loading"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:43pm on 02\/05\/2013<br \/>\n<strong>Time of Resolution:<\/strong> 10:30pm on 02\/05\/2013<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Pages in Blackboard Learn were not fully loading. Formatting, graphics, and modules would fail to load. The service seemed slow and unresponsive.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Two application nodes were overloaded and restarted.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:43am on 02\/05\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Pages in Blackboard Learn aren&#8217;t fully loading. Formatting, graphics, and modules may fail to load. The service may seem slow and unresponsive.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are in the process of resolving this issue. Service is mostly restored at this point and expected to be fully restored shortly.<\/p>\n<p><strong>Next Update:<\/strong> 10:48pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:43pm on 02\/05\/2013<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Pages in Blackboard Learn aren&#8217;t fully loading. Formatting, graphics, and modules are failing to load. The service may seem slow and unresponsive.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>Blackboard 8 is not affected.<\/p>\n<p><strong>Next Update:<\/strong> 10:48pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/62441"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=62441"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/62441\/revisions"}],"predecessor-version":[{"id":62450,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/62441\/revisions\/62450"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=62441"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=62441"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=62441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}