{"id":61628,"date":"2012-12-23T00:43:45","date_gmt":"2012-12-23T05:43:45","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=61628"},"modified":"2013-01-30T14:07:25","modified_gmt":"2013-01-30T19:07:25","slug":"blackboard-learn-pilot-server-learn-bu-edu-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/12\/23\/blackboard-learn-pilot-server-learn-bu-edu-unavailable\/","title":{"rendered":"Resolved: Blackboard Learn pilot server learn.bu.edu unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:30am on 12\/23\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 02:01am on 12\/23\/2012<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Blackboard Learn pilot server, learn.bu.edu, was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Data was moved to a secondary data store and service was restored.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:30am on 12\/23\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Blackboard Learn pilot server, learn.bu.edu, is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams are working to move data to another location and then restart the service.<\/p>\n<h4>Additional Information<\/h4>\n<p>Please note: this is the Blackboard Learn pilot server. Courses hosted on lms.bu.edu are not affected.<\/p>\n<p><strong>Next Update:<\/strong> 02:42am<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 12:30am on 12\/23\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>The Blackboard Learn pilot server, learn.bu.edu, is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified the cause of the incident and are investigating solutions.<\/p>\n<h4>Additional Information<\/h4>\n<p>Please note: this is the Blackboard Learn pilot server. Courses hosted on lms.bu.edu are not affected.<\/p>\n<p><strong>Next Update:<\/strong> 01:42am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[17002,1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61628"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=61628"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61628\/revisions"}],"predecessor-version":[{"id":62261,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61628\/revisions\/62261"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=61628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=61628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=61628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}