{"id":61534,"date":"2012-12-16T10:03:29","date_gmt":"2012-12-16T15:03:29","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=61534"},"modified":"2012-12-17T08:59:22","modified_gmt":"2012-12-17T13:59:22","slug":"blackboard-8-degraded-or-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/12\/16\/blackboard-8-degraded-or-unavailable\/","title":{"rendered":"Resolved: Blackboard 8 &#8211; unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:00am on 12\/16\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 12:05pm on 12\/16\/2012<br \/>\n<strong>Services Impacted:<\/strong> Blackboard 8<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard 8 was unavailable. Clients were unable to establish a connection.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident. A file system had filled up and additional space had to be made available.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients may experience slow response from the service as we are experiencing a high volume of traffic.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:00am on 12\/16\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard 8<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard 8 is currently unavailable. Clients may not be able to establish a connection.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the cause and continue to work on resolving the incident.<\/p>\n<p><strong>Next Update:<\/strong> 12:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 10:00am on 12\/16\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard 8<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard 8 is currently experiencing degraded performance. Clients may experience slowness accessing the service or might not be able to establish a connection.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 11:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS&#038;T teams have resolved the incident&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61534"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=61534"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61534\/revisions"}],"predecessor-version":[{"id":61540,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/61534\/revisions\/61540"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=61534"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=61534"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=61534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}