{"id":60694,"date":"2012-11-29T10:01:52","date_gmt":"2012-11-29T15:01:52","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=60694"},"modified":"2014-10-01T06:01:16","modified_gmt":"2014-10-01T10:01:16","slug":"service-impacting-incident-filemaker-service-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/11\/29\/service-impacting-incident-filemaker-service-currently-unavailable\/","title":{"rendered":"Resolved &#8211; Service Impacting Incident: Filemaker service currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:22am on 11\/29\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 10:25am on 11\/29\/2012<br \/>\n<strong>Services Impacted:<\/strong> FileMaker<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Filemaker service has been restored.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 09:22am on 11\/29\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> FileMaker<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients are receiving a &#8220;Host unavailable&#8221; message when attempting to access Filemaker.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:22am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Filemaker service has been restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60694"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=60694"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60694\/revisions"}],"predecessor-version":[{"id":85400,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60694\/revisions\/85400"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=60694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=60694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=60694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}