{"id":60544,"date":"2012-11-26T12:32:17","date_gmt":"2012-11-26T17:32:17","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=60544"},"modified":"2012-11-26T17:20:22","modified_gmt":"2012-11-26T22:20:22","slug":"weblogin-and-services-that-use-shibboleth-authentication-are-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/11\/26\/weblogin-and-services-that-use-shibboleth-authentication-are-currently-unavailable\/","title":{"rendered":"Resolved: Service Impacting Incident &#8211; WebLogin and services that use Shibboleth Authentication are currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:20pm on 11\/26\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 12:40pm on 11\/26\/2012<br \/>\n<strong>Services Impacted:<\/strong> Shibboleth<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were receiving a \u201ctime out\u201d error message when logging into any BU Service that utilized Shibboleth authentication. Clients who were logged in at the time were not affected.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><br \/>\n<strong>Incident Discovery Time:<\/strong> 12:20pm on 11\/26\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Shibboleth<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients will receive a &#8220;time out&#8221; error message when logging into any BU Service that utilizes Shibboleth authentication. Clients who are currently logged in are not affected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 01:20pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients were receiving a \u201ctime out\u201d error message when logging into any BU Service that utilized Shibboleth authentication. Service has been restored&#8230;.<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60544"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=60544"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60544\/revisions"}],"predecessor-version":[{"id":60554,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60544\/revisions\/60554"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=60544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=60544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=60544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}