{"id":60325,"date":"2012-11-16T15:18:16","date_gmt":"2012-11-16T20:18:16","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=60325"},"modified":"2012-11-16T15:18:16","modified_gmt":"2012-11-16T20:18:16","slug":"resolved-buworks-sap-ecc-is-down","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/11\/16\/resolved-buworks-sap-ecc-is-down\/","title":{"rendered":"Resolved:  BUWorks SAP ECC is down"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:30pm on 11\/16\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 03:00pm on 11\/16\/2012<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Resolved:  BUWorks SAP ECC was down.\u0010  Clients received a &#8220;Connection Refused&#8221; &#8211; Memory Error.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>Clients are unable to access SAP&#8230;<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60325"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=60325"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60325\/revisions"}],"predecessor-version":[{"id":60328,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60325\/revisions\/60328"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=60325"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=60325"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=60325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}