{"id":60299,"date":"2012-11-15T13:45:42","date_gmt":"2012-11-15T18:45:42","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=60299"},"modified":"2012-11-19T13:24:41","modified_gmt":"2012-11-19T18:24:41","slug":"ccmis-group-status-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/11\/15\/ccmis-group-status-is-currently-unavailable\/","title":{"rendered":"Resolved: CCMIS Group Status and Reporting is Currently Unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 01:30pm on 11\/15\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> CCMIS<\/p>\n<h4>Description of Impact<\/h4>\n<p>Resolved: CCMIS Group Status and Reporting are currently unavailable. ACD phone functionality is not impacted. <\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams worked with our vendor and have resolved this issue.<br \/>\n<!--more--><\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong><\/p>\n<p>Next update will be when this incident is resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Clients will not see correct information in the agent status window&#8230;.<\/p>\n","protected":false},"author":5349,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60299"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/5349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=60299"}],"version-history":[{"count":8,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60299\/revisions"}],"predecessor-version":[{"id":60310,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/60299\/revisions\/60310"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=60299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=60299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=60299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}