{"id":59809,"date":"2012-10-26T15:33:41","date_gmt":"2012-10-26T19:33:41","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=59809"},"modified":"2012-10-26T15:52:01","modified_gmt":"2012-10-26T19:52:01","slug":"echo360-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/10\/26\/echo360-unavailable\/","title":{"rendered":"Resolved: Echo360 unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 03:07pm on 10\/26\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 03:47pm on 10\/26\/2012<br \/>\n<strong>Services Impacted:<\/strong> Echo360 &#8211; Classroom Recording Service<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Echo360 was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>The Echo Server needed to be restarted.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><br \/>\n<strong>Incident Discovery Time:<\/strong> 03:07pm on 10\/26\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Echo360 &#8211; Classroom Recording Service<\/p>\n<h4>Description of Impact<\/h4>\n<p>Echo360 is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have identified the cause of the incident and are working toward resolution.<\/p>\n<p><strong>Next Update:<\/strong> 04:30pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 03:07pm on 10\/26\/2012 Time of Resolution: 03:47pm on 10\/26\/2012 Services Impacted: Echo360 &#8211; Classroom Recording Service Description of Impact Echo360 was unavailable. Incident Description and Resolution IS&#038;T teams have resolved the incident. Additional Information The Echo Server needed to be restarted. If you continue to have issues, please contact the IT Help&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59809"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=59809"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59809\/revisions"}],"predecessor-version":[{"id":59811,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59809\/revisions\/59811"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=59809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=59809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=59809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}