{"id":59683,"date":"2012-10-17T12:41:58","date_gmt":"2012-10-17T16:41:58","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=59683"},"modified":"2012-10-24T15:27:47","modified_gmt":"2012-10-24T19:27:47","slug":"some-departmental-printers-may-be-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/10\/17\/some-departmental-printers-may-be-unavailable\/","title":{"rendered":"Resolved: Some departmental printers may be unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 10\/17\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 07:30pm on 10\/17\/2012<br \/>\n<strong>Services Impacted:<\/strong> Printing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Departmental printers that utilize the UPrint server were intermittently unavailable or produced garbled text.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you are still experiencing this issue, you may need to have your print drivers re-installed; please contact the IT Help Center.<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 12:00pm on 10\/17\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Printing<\/p>\n<h4>Description of Impact<\/h4>\n<p>Departmental printers that utilize the UPrint server may be intermittently unavailable or may produce garbled text.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p>This post will be updated once service has been restored.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 12:00pm on 10\/17\/2012 Time of Resolution: 07:30pm on 10\/17\/2012 Services Impacted: Printing Description of Impact Departmental printers that utilize the UPrint server were intermittently unavailable or produced garbled text. Incident Description and Resolution IS&amp;T teams have resolved the incident. Additional Information If you are still experiencing this issue, you may need to&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59683"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=59683"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59683\/revisions"}],"predecessor-version":[{"id":59794,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59683\/revisions\/59794"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=59683"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=59683"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=59683"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}