{"id":59381,"date":"2012-10-07T19:49:38","date_gmt":"2012-10-07T23:49:38","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=59381"},"modified":"2012-10-10T07:26:13","modified_gmt":"2012-10-10T11:26:13","slug":"blackboard-learn-pilot-courses-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/10\/07\/blackboard-learn-pilot-courses-unavailable\/","title":{"rendered":"Resolved: Blackboard Learn pilot courses unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:30pm on 10\/07\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 03:00am on 10\/08\/2012<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn was unavailable for the majority of pilot courses. Online Campus course sites were not affected.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>The Blackboard Learn service experienced an issue that required IS&#038;T to revert the system to its state as of Sunday, October 7 at 12:55 am. Any content added or altered between 12:55 am and 7:30 pm on 10\/7 will need to be reentered into the system. All users who accessed the system during that time period will receive an email from IS&#038;T staff in order to address their needs.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 07:30pm on 10\/07\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Blackboard Learn is currently unavailable for the majority of pilot courses. Online Campus course sites are not affected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are implementing a resolution to this incident.<\/p>\n<p>This post will be updated once the course sites have been restored. <\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Time of Resolution:<\/strong> 03:00am on 10\/08\/2012&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59381"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=59381"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59381\/revisions"}],"predecessor-version":[{"id":59475,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/59381\/revisions\/59475"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=59381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=59381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=59381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}