{"id":58146,"date":"2012-08-08T11:04:15","date_gmt":"2012-08-08T15:04:15","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=58146"},"modified":"2013-03-13T16:46:19","modified_gmt":"2013-03-13T20:46:19","slug":"exchange-access-via-outlook-login-credential-prompt","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/08\/08\/exchange-access-via-outlook-login-credential-prompt\/","title":{"rendered":"Resolved: Exchange access via Outlook &#8211; login credential prompt"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 08\/08\/2012<br \/>\n<strong>Resolution Time: <\/strong> 06:30pm on 08\/08\/2012<br \/>\n<strong>Services Impacted:<\/strong> Email &#8211; Exchange<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were prompted for login credentials when using Exchange email via Outlook.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have resolved this incident.<\/p>\n<p><!--more--><br \/>\n<strong>Next Update:<\/strong> 5:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 09:00am on 08\/08\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Email &#8211; Exchange<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients may be prompted for login credentials when using Exchange email via Outlook.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams continue to investigate the cause of this incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients may still access email via Outlook Web Access (xmail).<br \/>\n<!--more--><br \/>\n<strong>Next Update:<\/strong> 01:00pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 09:00am on 08\/08\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Email &#8211; Exchange<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients may be prompted for login credentials when using Exchange email via Outlook.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients may still access email via Outlook Web Access (xmail).<\/p>\n<p><strong>Next Update:<\/strong> 12:00pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 09:00am on 08\/08\/2012 Resolution Time: 06:30pm on 08\/08\/2012 Services Impacted: Email &#8211; Exchange Description of Impact Some clients were prompted for login credentials when using Exchange email via Outlook. Current Status IS&amp;T teams have resolved this incident&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/58146"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=58146"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/58146\/revisions"}],"predecessor-version":[{"id":63936,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/58146\/revisions\/63936"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=58146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=58146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=58146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}