{"id":57092,"date":"2012-07-02T10:36:35","date_gmt":"2012-07-02T14:36:35","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=57092"},"modified":"2013-03-13T16:46:14","modified_gmt":"2013-03-13T20:46:14","slug":"exchange-public-folder-access-and-login-credential-prompts","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/07\/02\/exchange-public-folder-access-and-login-credential-prompts\/","title":{"rendered":"Resolved: Exchange &#8211; Public Folder access and Login credential prompts"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:20am on 07\/02\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 11:00am on 07\/02\/2012<br \/>\n<strong>Services Impacted:<\/strong> Email &#8211; Exchange<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Public Folders were unavailable to some clients accessing them using Outlook. Clients may have also been prompted for their login credentials in Outlook.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>One of the Public Folder nodes needed to be restarted.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 10:20am on 07\/02\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Email &#8211; Exchange<\/p>\n<h4>Description of Impact<\/h4>\n<p>Public Folders may be unavailable to some clients accessing them using Outlook. Clients may also be prompted for their login credentials in Outlook.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<h4>Additional Information<\/h4>\n<p>Access via Outlook Web Access (or xmail) is still available.<\/p>\n<p><strong>Next Update:<\/strong> 11:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Time of Resolution:<\/strong> 11:00am on 07\/02\/2012<\/p>\n<p>Public Folders were unavailable to some clients accessing them using Outlook. Clients may have also been prompted for their login credentials in Outlook&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/57092"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=57092"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/57092\/revisions"}],"predecessor-version":[{"id":86271,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/57092\/revisions\/86271"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=57092"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=57092"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=57092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}