{"id":56796,"date":"2012-06-15T09:02:19","date_gmt":"2012-06-15T13:02:19","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=56796"},"modified":"2012-06-15T10:30:47","modified_gmt":"2012-06-15T14:30:47","slug":"resolved-buworks-webgui-was-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/06\/15\/resolved-buworks-webgui-was-unavailable\/","title":{"rendered":"Resolved: BUworks WebGUI was unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:30am on 06\/15\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 08:39am on 06\/15\/2012<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients were unable to access the WebGUI function from the BUworks Central portal. The error message stated that the &#8220;Service cannot be reached&#8221;.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Time of Resolution:<\/strong> 08:39am on 06\/15\/2012<\/p>\n<p>Clients were unable to access the WebGUI function from the BUworks Central portal. The error message stated that the &#8220;Service cannot be reached&#8221;.<\/p>\n<p>IS&#038;T teams have resolved the incident.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56796"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=56796"}],"version-history":[{"count":2,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56796\/revisions"}],"predecessor-version":[{"id":56810,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56796\/revisions\/56810"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=56796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=56796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=56796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}