{"id":56480,"date":"2012-06-05T09:05:58","date_gmt":"2012-06-05T13:05:58","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=56480"},"modified":"2012-06-05T13:33:59","modified_gmt":"2012-06-05T17:33:59","slug":"host-on-demand-hod-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/06\/05\/host-on-demand-hod-unavailable\/","title":{"rendered":"Resolved: Host On-Demand (HOD) unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 06\/05\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 09:10am on 06\/05\/2012<br \/>\n<strong>Services Impacted:<\/strong> Mainframe Applications<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Host On-Demand (HOD) was unavailable following a scheduled maintenance update.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident and service is restored.<\/p>\n<h4>Additional Information<\/h4>\n<p>Back-out plan for maintenance update completed successfully.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 09:00am on 06\/05\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Mainframe Applications<\/p>\n<h4>Description of Impact<\/h4>\n<p>Host On-Demand (<a href=\"https:\/\/www.bu.edu\/tech\/services\/cccs\/desktop\/software\/mainframe\/host-on-demand-hod\/\">HOD<\/a>) is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are working to resolve the issue.<\/p>\n<h4>Additional Information<\/h4>\n<p>A maintenance update [<a href=\"https:\/\/bu.service-now.com\/change_request.do?sys_id=fd008e6de9d2248062484b8824396d6e&#038;sysparm_view=portal&#038;sysparm_record_target=change_request&#038;sysparm_record_row=13&#038;sysparm_record_rows=82&#038;sysparm_record_list=active%3Dtrue%5eORDERBYDESCstart_date\">CHG016056<\/a>] was being applied, but has failed and is being rolled back.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 06\/05\/2012<br \/>\nHost On-Demand (HOD) is currently unavailable.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56480"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=56480"}],"version-history":[{"count":4,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56480\/revisions"}],"predecessor-version":[{"id":56522,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/56480\/revisions\/56522"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=56480"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=56480"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=56480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}