{"id":55982,"date":"2012-05-09T09:57:51","date_gmt":"2012-05-09T13:57:51","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=55982"},"modified":"2012-05-10T10:28:51","modified_gmt":"2012-05-10T14:28:51","slug":"departmental-network-printers-may-be-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/05\/09\/departmental-network-printers-may-be-unavailable\/","title":{"rendered":"Resolved: Departmental network printers may be unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 09:00am on 05\/09\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 10:32am on 05\/09\/2012<br \/>\n<strong>Services Impacted:<\/strong> Printing<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients were unable to print to departmental network printers.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Clients should not need to restart their computers or reconnect to printers.<\/p>\n<p>If you continue to have issues, please contact the <a href=\"mailto:ithelp@bu.edu\">IT Help Center<\/a>.<br \/>\n<!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 09:00am on 05\/09\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Printing<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some clients may be unable to print to departmental network printers.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are working toward a solution to this issue.<\/p>\n<h4>Additional Information<\/h4>\n<p>If you are unable to connect to departmental network printers, please <a href=\"https:\/\/www.bu.edu\/tech\/services\/infrastructure\/\">contact the IT Help Center<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Time of Resolution:<\/strong> 10:32am on 05\/09\/2012<\/p>\n<p>Some clients were unable to print to departmental network printers.<br \/>\n&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55982"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=55982"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55982\/revisions"}],"predecessor-version":[{"id":56024,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55982\/revisions\/56024"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=55982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=55982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=55982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}