{"id":55810,"date":"2012-05-03T12:32:50","date_gmt":"2012-05-03T16:32:50","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=55810"},"modified":"2012-05-08T13:15:45","modified_gmt":"2012-05-08T17:15:45","slug":"service-impacting-incident-blackboard-learn-some-tools-are-intermittently-available","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/05\/03\/service-impacting-incident-blackboard-learn-some-tools-are-intermittently-available\/","title":{"rendered":"Resolved: Service Impacting Incident: Blackboard Learn &#8211; Some tools are intermittently available"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 07:35am on 05\/03\/2012<br \/>\n<strong>Incident Resolution Time:<\/strong> 09:00am on 05\/04\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some tools within the Blackboard Learn system were intermittently available.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p><!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 07:35am on 05\/03\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Some tools within the Blackboard Learn system are intermittently available.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> When resolved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some tools within the Blackboard Learn system were intermittently available. Access has been fully restored&#8230;.<\/p>\n","protected":false},"author":1002,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55810"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/1002"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=55810"}],"version-history":[{"count":7,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55810\/revisions"}],"predecessor-version":[{"id":55973,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/55810\/revisions\/55973"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=55810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=55810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=55810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}