{"id":54802,"date":"2012-03-29T14:21:34","date_gmt":"2012-03-29T18:21:34","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=54802"},"modified":"2012-04-01T17:43:34","modified_gmt":"2012-04-01T21:43:34","slug":"buworks-sap-shopping-catalog-is-currently-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/03\/29\/buworks-sap-shopping-catalog-is-currently-unavailable\/","title":{"rendered":"Resolved: BUworks (SAP) shopping catalog is currently unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:28pm on 03\/29\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 03:52pm on 03\/29\/2012<br \/>\n<strong>Services Impacted:<\/strong> BUworks (SAP)<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>The shopping catalog function in BUworks (SAP) was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<h4>Additional Information<\/h4>\n<p>Connection to a working database has been restored by IS&#038;T teams.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<br \/>\n<!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 02:15pm on 03\/29\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>The shopping catalog function in BUworks (SAP) is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams continue to implement a solution.<\/p>\n<p><strong>Next Update:<\/strong> 04:15pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 02:15pm on 03\/29\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> BUworks (SAP)<\/p>\n<h4>Description of Impact<\/h4>\n<p>The shopping catalog function in BUworks (SAP) is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams are currently implementing a solution.<\/p>\n<h4>Additional Information<\/h4>\n<p>No other functionality in BUworks is affected.<\/p>\n<p><strong>Next Update:<\/strong> 03:15pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 02:15pm on 03\/29\/2012<br \/>\nThe shopping catalog function in BUworks (SAP) is currently unavailable&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/54802"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=54802"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/54802\/revisions"}],"predecessor-version":[{"id":54827,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/54802\/revisions\/54827"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=54802"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=54802"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=54802"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}