{"id":53106,"date":"2012-02-10T09:22:29","date_gmt":"2012-02-10T14:22:29","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=53106"},"modified":"2013-05-15T15:32:04","modified_gmt":"2013-05-15T19:32:04","slug":"blackboard-learn-clients-receiving-proxy-error","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2012\/02\/10\/blackboard-learn-clients-receiving-proxy-error\/","title":{"rendered":"Workaround available for Blackboard Learn clients receiving Proxy Error"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 08:50am on 02\/10\/2012<br \/>\n<strong>Time of Resolution:<\/strong> 09:44am on 02\/10\/2012<br \/>\n<strong>Services Impacted:<\/strong> Blackboard Learn<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients may receive a Proxy Error when accessing course sites on Blackboard Learn. Clients of Blackboard 8 and Blackboard Vista are unaffected.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>There is a workaround for this incident. It is recommended that clients clear their browser cache. <a href=\"https:\/\/www.bu.edu\/tech\/services\/teaching\/lms\/blackboard-vista\/how-to\/clear-your-browser-cache\/\">Instructions are available here<\/a>.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 08:55am on 02\/10\/2012<\/p>\n<p><strong>Services Impacted:<\/strong> Blackboard Learn<\/p>\n<h4>Description of Impact<\/h4>\n<p>Clients may receive a Proxy Error when accessing course sites on Blackboard Learn. Clients of Blackboard 8 and Blackboard Vista are unaffected.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 10:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is a workaround for this incident. It is recommended that clients clear their browser cache. Please click on this post for details&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/53106"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=53106"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/53106\/revisions"}],"predecessor-version":[{"id":66516,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/53106\/revisions\/66516"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=53106"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=53106"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=53106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}