{"id":51807,"date":"2011-12-14T12:58:08","date_gmt":"2011-12-14T17:58:08","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=51807"},"modified":"2011-12-14T13:43:21","modified_gmt":"2011-12-14T18:43:21","slug":"thin-clients-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/12\/14\/thin-clients-unavailable\/","title":{"rendered":"Resolved: Thin Clients unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 12:30pm on 12\/14\/2011<br \/>\n<strong>Time of Resolution:<\/strong> 01:42pm on 12\/14\/2011<br \/>\n<strong>Services Impacted:<\/strong> Quest AppPortal<\/strong><\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to thin client computers, such as those at the BU Common @ Mugar, was unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&#038;T teams have resolved the incident.<\/p>\n<p>If you continue to have issues, please contact the IT Help Center.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><!--more--><\/p>\n<p><strong>Incident Discovery Time:<\/strong> 12:30pm on 12\/14\/2011<\/p>\n<p><strong>Services Impacted:<\/strong> Other &#8211; see description<\/p>\n<h4>Description of Impact<\/h4>\n<p>Access to thin client computers, such as those at the BU Common @ Mugar, are currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&#038;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update:<\/strong> 01:55pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Time of Resolution:<\/strong> 01:42pm on 12\/14\/2011<br \/>\nAccess to thin client computers, such as those at the BU Common @ Mugar, was unavailable.<br \/>\nIS&#038;T teams have resolved the incident&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51807"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=51807"}],"version-history":[{"count":3,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51807\/revisions"}],"predecessor-version":[{"id":51810,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51807\/revisions\/51810"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=51807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=51807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=51807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}