{"id":51146,"date":"2011-11-18T11:16:25","date_gmt":"2011-11-18T16:16:25","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=51146"},"modified":"2013-03-13T16:42:03","modified_gmt":"2013-03-13T20:42:03","slug":"exchange-e-mail-currently-unavailable-to-some-clients","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/11\/18\/exchange-e-mail-currently-unavailable-to-some-clients\/","title":{"rendered":"Resolved: Exchange e-mail currently unavailable to some clients"},"content":{"rendered":"<p><strong>Incident Discovery Time:<\/strong> 10:30am on 11\/18\/2011<br \/>\n<strong>Time of Resolution:<\/strong> 02:10pm on 11\/18\/2011<\/p>\n<p><strong>Services Impacted:<\/strong> Email &#8211; Exchange, Web-based access to Exchange email &#8211; Xmail<\/p>\n<h4>Description of Impact<\/h4>\n<p>Exchange email was unavailable to some clients via Outlook Web Access or desktop software clients.<\/p>\n<h4><strong>Incident Description and Resolution<\/strong><\/h4>\n<p><strong><\/strong>IS&amp;T teams have resolved the incident.<br \/>\n<!--more--><\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Update time<\/strong>12:30pm on 11\/18\/2011<\/p>\n<p>IS&amp;T teams are implementing a solution that will cause Exchange to be briefly unavailable to some clients. This is expected to take place at 1:15pm and last no longer than 5 minutes.<\/p>\n<p><strong>Next Update:<\/strong> 01:30pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time:<\/strong> 10:30am on 11\/18\/2011<\/p>\n<p><strong>Services Impacted:<\/strong> Email &#8211; Exchange, Web-based access to Exchange email &#8211; Xmail<\/p>\n<h4>Description of Impact<\/h4>\n<p>Exchange email may be unavailable to some clients via Outlook Web Access or desktop software clients.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified the cause of the incident and are working toward a solution.<\/p>\n<p><strong>Next Update:<\/strong> 12:15pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>10:30am on 11\/18\/2011<br \/>\nExchange e-mail may be unavailable to some clients via Outlook Web Access or desktop software clients&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51146"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=51146"}],"version-history":[{"count":14,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51146\/revisions"}],"predecessor-version":[{"id":63916,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/51146\/revisions\/63916"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=51146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=51146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=51146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}