{"id":49965,"date":"2011-10-19T15:11:04","date_gmt":"2011-10-19T19:11:04","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=49965"},"modified":"2011-10-24T11:47:41","modified_gmt":"2011-10-24T15:47:41","slug":"myprint-unavailable","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/10\/19\/myprint-unavailable\/","title":{"rendered":"Resolved &#8211; WebLogin unavailable"},"content":{"rendered":"<p><strong>Incident Discovery Time: <\/strong>03:03pm on 10\/19\/2011<br \/>\n<strong>Time of Resolution: <\/strong>03:55pm on 10\/19\/2011<\/p>\n<p><strong>Services Impacted: <\/strong>WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>WebLogin authenticated services were unavailable.<\/p>\n<h4>Incident Description and Resolution<\/h4>\n<p>IS&amp;T teams have resolved the incident.<\/p>\n<p><strong>Additional Information<\/strong><br \/>\nInitially this was reported as a MyPrint issue, but the two incidents were related.<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time: <\/strong>03:30pm on 10\/19\/2011<\/p>\n<p><strong>Services Impacted: <\/strong>WebLogin-authenticated services<\/p>\n<h4>Description of Impact<\/h4>\n<p>WebLogin authenticated services are currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have identified the cause of this incident and are working toward resolution.<\/p>\n<h4>Additional Information<\/h4>\n<p>Initially this was reported as a MyPrint issue, but the two incidents are related.<\/p>\n<p><strong>Next Update:<\/strong> 04:40pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><em>3:31pm<\/em><\/p>\n<p>IS&amp;T teams have identified that all applications that use WebLogin authentication are currently unavailable. Clients that have already authenticated will remain active in their respective applications.<\/p>\n<p><strong>Next update: <\/strong>4:31pm<\/p>\n<h4 class=\"update\">Previous Update<\/h4>\n<p><strong>Incident Discovery Time: <\/strong>03:03pm on 10\/19\/2011<\/p>\n<p><strong>Services Impacted:<\/strong> MyPrint<\/p>\n<h4>Description of Impact<\/h4>\n<p>MyPrint is currently unavailable.<\/p>\n<h4>Current Status<\/h4>\n<p>IS&amp;T teams have not yet identified the cause of the incident, but are investigating.<\/p>\n<p><strong>Next Update: <\/strong>04:07pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WebLogin-authenticated services were unavailable&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/49965"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=49965"}],"version-history":[{"count":10,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/49965\/revisions"}],"predecessor-version":[{"id":49967,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/49965\/revisions\/49967"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=49965"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=49965"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=49965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}