{"id":45121,"date":"2011-05-03T06:27:52","date_gmt":"2011-05-03T10:27:52","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=45121"},"modified":"2011-10-21T14:50:15","modified_gmt":"2011-10-21T18:50:15","slug":"service-impacting-incident-blackboard-8","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/05\/03\/service-impacting-incident-blackboard-8\/","title":{"rendered":"Resolved &#8211; Service-impacting Incident &#8211; Blackboard 8"},"content":{"rendered":"<p>Incident Discovery Time: 05:50am on 05\/03\/2011<br \/>\nTime of Resolution: 07:05am on 05\/03\/2011<\/p>\n<p>Services Impacted: Blackboard 8<\/p>\n<p>Description of Impact<br \/>\nBlackboard 8 was unavailable past the expected change window due to maintenance for service enhancement.<\/p>\n<p>Incident Description and Resolution<br \/>\nIS&amp;T teams have completed maintenance, resolved the incident, and restored service.<\/p>\n<p>*** previous update ***<\/p>\n<p>Incident Discovery Time: 05:50am on 05\/03\/2011<\/p>\n<p>Services Impacted: Blackboard 8<\/p>\n<p>Description of Impact<br \/>\nBlackboard 8 is currently unavailable.<\/p>\n<p>Current Status<br \/>\nIS&amp;T teams are in the process of resolving the issue and expect service to be fully restored by 7:00 a.m.<\/p>\n<p>Next Update: 07:00am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incident Discovery Time: 05:50am on 05\/03\/2011 Time of Resolution: 07:05am on 05\/03\/2011 Services Impacted: Blackboard 8 Description of Impact Blackboard 8 was unavailable past the expected change window due to maintenance for service enhancement. Incident Description and Resolution IS&amp;T teams have completed maintenance, resolved the incident, and restored service. *** previous update *** Incident Discovery&#8230;<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/45121"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=45121"}],"version-history":[{"count":5,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/45121\/revisions"}],"predecessor-version":[{"id":50079,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/45121\/revisions\/50079"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=45121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=45121"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=45121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}