{"id":44231,"date":"2011-03-31T21:11:02","date_gmt":"2011-04-01T01:11:02","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=44231"},"modified":"2011-10-21T15:21:47","modified_gmt":"2011-10-21T19:21:47","slug":"service-impacting-incident-blackboard-vista","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/03\/31\/service-impacting-incident-blackboard-vista\/","title":{"rendered":"Resolved &#8211; Service-impacting Incident &#8211; Blackboard Vista"},"content":{"rendered":"<p>Incident Discovery Time: 08:45pm on 03\/31\/2011<br \/>\nTime of Resolution: 09:21pm on 03\/31\/2011<\/p>\n<p>Services Impacted: Blackboard Vista<\/p>\n<p>Description of Impact<br \/>\nBlackboard Vista was unavailable.<\/p>\n<p>Incident Description and Resolution<br \/>\nIS&amp;T teams have resolved the issue and will continue to investigate for root cause analysis.<\/p>\n<p>*** previous update ***<br \/>\n08:45pm on 03\/31\/2011<br \/>\nBlackboard Vista is currently unavailable.<br \/>\nIS&amp;T teams have identified the cause of the incident and are working to restore service to normal operation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>09:21pm on 03\/31\/2011<br \/>\nBlackboard Vista was unavailable.<br \/>\nIS&amp;T teams have resolved the issue and will continue to investigate for root cause analysis&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/44231"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=44231"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/44231\/revisions"}],"predecessor-version":[{"id":50083,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/44231\/revisions\/50083"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=44231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=44231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=44231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}