{"id":43475,"date":"2011-03-14T16:51:59","date_gmt":"2011-03-14T20:51:59","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/?p=43475"},"modified":"2011-10-21T15:24:29","modified_gmt":"2011-10-21T19:24:29","slug":"service-impacting-incident-eos-thin-client","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/03\/14\/service-impacting-incident-eos-thin-client\/","title":{"rendered":"Resolved &#8211; Service-impacting Incident: EOS Thin Client"},"content":{"rendered":"<p>Incident Discovery Time: 04:45pm on 03\/14\/2011<br \/>\nTime of Resolution: 05:15pm on 03\/14\/2011<\/p>\n<p>Services Impacted: Other &#8211; see description<\/p>\n<p>Description of Impact<br \/>\nEOS Thin Client (a component of the Link) was unavailable.<\/p>\n<p>Incident Description and Resolution<br \/>\nIS&amp;T staff have resolved the issue and will continue to investigate for root cause analysis.<\/p>\n<p>*** previous update ***<\/p>\n<p>Incident Discovery Time: 04:45pm on 03\/14\/2011<\/p>\n<p>Services Impacted: Other &#8211; see description<\/p>\n<p>Description of Impact<br \/>\nEOS Thin Client (a component of the Link) is currently unavailable.<\/p>\n<p>Current Status<br \/>\nIS&amp;T are working to resolve the issue which may cause the IBM Host On Demand system to be temporarily unavailable.<\/p>\n<p>Next Update: 05:45pm<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Time of Resolution: 05:15pm on 03\/14\/2011<br \/>\nEOS Thin Client (a component of the Link) was unavailable.<br \/>\nIS&amp;T staff have resolved the issue and will continue to investigate for root cause analysis&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43475"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=43475"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43475\/revisions"}],"predecessor-version":[{"id":50092,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43475\/revisions\/50092"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=43475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=43475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=43475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}