{"id":43273,"date":"2011-03-08T10:33:37","date_gmt":"2011-03-08T14:33:37","guid":{"rendered":"http:\/\/www.bu.edu\/tech\/2011\/03\/08\/43273\/"},"modified":"2011-10-21T15:25:26","modified_gmt":"2011-10-21T19:25:26","slug":"43273","status":"publish","type":"post","link":"https:\/\/www.bu.edu\/tech\/2011\/03\/08\/43273\/","title":{"rendered":"Resolved &#8211; Service-impacting Incident &#8211; CrashPlan notebook backups"},"content":{"rendered":"<p>Time of Resolution: 12:00pm on 03\/08\/2011<\/p>\n<p>Due to Crashplan server reboot per emergency maintenance, old undelivered backup reports from at least one month ago are being emailed to backup clients.<\/p>\n<p>Incident has been resolved. IS&amp;T will continue to investigate root cause with vendor.<\/p>\n<p>*** previous update ***<\/p>\n<p>11:32am on 03\/08\/2011<br \/>\nStale email on the Crashplan server has been cleared.  IS&amp;T staff will continue to monitor the server.<br \/>\nNext Update: 12:00pm<\/p>\n<p>*** previous update ***<\/p>\n<p>Incident Discovery Time: 09:00am on 03\/08\/2011<br \/>\nServices Impacted: Crashplan Notebook Backups<\/p>\n<p>Description of Impact<br \/>\nDue to Crashplan server reboot per emergency maintenance, old undelivered backup reports from at least one month ago are being emailed to backup clients.<\/p>\n<p>Current Status<br \/>\nIS&amp;T teams are working with the vendor to resolve the issue.<\/p>\n<p>Next Update: 11:30am<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Time of Resolution: 12:00pm on 03\/08\/2011<\/p>\n<p>Due to Crashplan server reboot per emergency maintenance, old undelivered backup reports from at least one month ago are being emailed to backup clients.<\/p>\n<p>Incident has been resolved. IS&amp;T will continue to investigate root cause with vendor&#8230;.<\/p>\n","protected":false},"author":3492,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[1867],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43273"}],"collection":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/users\/3492"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/comments?post=43273"}],"version-history":[{"count":6,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43273\/revisions"}],"predecessor-version":[{"id":50094,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/posts\/43273\/revisions\/50094"}],"wp:attachment":[{"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/media?parent=43273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/categories?post=43273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bu.edu\/tech\/wp-json\/wp\/v2\/tags?post=43273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}